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FAQs

Frequently Asked Questions

Have questions? Find answers to some of the most commonly asked questions about our HVAC services below.

How can I reduce allergens and improve the air quality in my home?

Using a high-efficiency air cleaner can remove up to 99 percent of pollen and spores, significantly reducing household dust, dirt, smoke, and other air pollutants. Your indoor air will become cleaner and fresher, reducing allergens and dust throughout your home. A whole-house humidifier can relieve the discomfort of dry indoor air, reducing itchy skin, scratchy throats, static electricity, and damage to furnishings and woodwork. Since humid air feels warmer, you can lower your thermostat and reduce your energy bill. We offer a complete line of indoor air quality products to meet your needs.

Should I have my furnace and air conditioner serviced every year?

How often should I change my air filter?

At the risk of telling you something you’re tired of hearing, replace the air filter in your furnace regularly. Dirty air filters reduce the amount of air flowing through a system and make the furnace work harder to maintain the temperature. How often you change the filter depends on the type of filter you use, if you have pets, and the size of your equipment. Please call us, and we can provide you with proper guidance.

Why should I switch to a high-efficiency air filter?

Proper air filtration is just as crucial to the health of your heating and cooling system as it is to your family’s health. Without proper filtration, dust and dirt can build up on your system, which impacts operation and efficiency. A high-efficiency filter will remove more dust, dirt, pollen, mold, and other particles from the air. Consider a high-efficiency filter if you suffer from allergies or other respiratory problems. No matter what type of filter you have – make sure you change it regularly.

Why is a system with matched components so important?

A matched system ensures optimal comfort and efficiency by having correctly sized components for your home. This allows precise control of heating and cooling, maintaining proper cycle times, controlling humidity, and minimizing system sound. Many systems are often too large for the space, wasting energy and increasing costs. A matched system, determined through a professional load calculation, provides the exact amount of heating and cooling needed, maximizing your utility dollar’s value. Properly sized components work together seamlessly, enhancing overall performance and comfort while reducing energy consumption and operational noise.

Should I get an oversized air conditioner?

No, an oversized air conditioner is not ideal. While it cools your home faster, it uses more energy and doesn’t adequately remove humidity, leading to potential mold and mildew problems. It also causes short-run cycles, meaning the system starts and stops frequently, increasing wear and tear and energy consumption. Proper humidity control requires longer run cycles for efficient moisture removal. Similarly, an oversized furnace will heat your home quickly but uses more fuel and causes larger temperature swings. A properly sized system ensures optimal efficiency, comfort, and longevity.

Can I replace the outdoor unit with an older system to save money?

No. Replacing only the outdoor unit will lower the efficiency of the team. You can lose up to 15 percent of the unit’s efficiency! Even worse, your system may fail sooner than usual, and most manufacturers’ warranties will be voided. It would always help to replace the indoor cooling coil with the outdoor unit.

What is the average life expectancy of equipment?

Most HVAC systems last 10 to 20 years. As they age, efficiency decreases, noise increases, and repairs become frequent. When your system shows signs of aging, you can either overhaul or replace it. Newer systems are more energy-efficient, making replacement a sensible choice, especially for units over ten years old. Upgrading to modern technology can lower energy usage, saving you money over time. We can provide a cost estimate and a payback schedule to show how a new system will pay for itself through reduced energy bills.

I am concerned about mold growth. What should I do?

To prevent mold growth in your HVAC system: Ensure regular maintenance to keep the collection pan under the indoor coil clean and clog-free. Install ultraviolet lights next to the cooling coils to kill mold or bacteria. Keep your ductwork clean with our duct cleaning service and a high-efficiency filtration system.

What is duct cleaning?

Duct cleaning involves cleaning various components of forced air systems, including supply and return air ducts, registers, grilles, diffusers, heat exchangers, heating and cooling coils, fan motor and housing, and the handling unit housing.

What do SEER, AFUE, and HSPF ratings mean?

SEER, AFUE, and HSPF are measures of energy efficiency. Higher SEER numbers save more on electricity costs. A 13 SEER air conditioner uses 23 percent less energy than a 10 SEER unit. Heat pumps have SEER ratings and HSPF ratings for heating efficiency. Higher HSPF ratings mean more energy savings. Today’s high-efficiency furnaces can save up to 50 percent on operating costs compared to older models. Higher AFUE-rated furnaces significantly reduce gas bills depending on usage.

How can I reduce my energy costs?

Cooling: Upgrade to a high-efficiency air conditioner. Set the temperature above 25 degrees Celsius to save electricity. Install ceiling fans and change the airflow direction to counter-clockwise in summer. Perform annual maintenance on your air conditioner. Keep vents in well-used rooms clear and close vents in less-used rooms. Heating: Upgrade to a high-efficiency furnace. Perform annual maintenance on your furnace. Install a programmable thermostat. Keep vents in well-used rooms clear and close vents in less-used rooms. Change ceiling fan direction to clockwise in winter.

Why should I buy ENERGY STAR-labeled equipment?

ENERGY STAR-qualified products meet strict energy efficiency guidelines set by the U.S. EPA and DOE, preventing greenhouse gas emissions and saving up to 20 percent annually on energy costs.

What is a heat pump?

Heat pumps provide both heating and cooling. They have SEER ratings for cooling efficiency and HSPF ratings for heating efficiency. Heat pumps are efficient alternatives to electric heat, working like an air conditioner in summer and reversing to heat in winter, often paired with a backup heating source.

What is a Hybrid Heat Dual Fuel system?

A Hybrid Heat system combines gas and electric heating for efficient performance. It automatically selects the most efficient fuel source based on outdoor conditions, saving money and ensuring comfort year-round.

What are the advantages of equipment with variable-speed fans?

Variable-speed fans adjust their speed based on heating and cooling needs, providing steady air flow, controlling humidity, reducing utility costs, and minimizing noise. They increase speed to meet higher demands, ensuring comfort in extreme temperatures.

How does 2-stage cooling or heating work?

2-stage systems adjust output based on demand. They save energy by running at lower stages when full capacity is not needed. In heating, a 2-stage system uses different-sized compressors or a modulating gas valve to regulate gas flow, saving on energy costs.

What temperature should I set my thermostat?

For cooling, set the thermostat to 75-80 degrees Fahrenheit, and for heating, set it to 68-72 degrees. Adjusting the thermostat to the highest comfortable setting in summer and the lowest in winter maximizes energy savings, with each degree change equating to about 10 percent savings.

My system doesn’t work well in several rooms; what do I do?

Uneven performance can be due to various factors like solar heat load, system size, or clogged components. An onsite analysis can identify specific issues and provide recommendations. Contact us to schedule an evaluation.

Is R-22 refrigerant being discontinued?

Yes, R-22 is being phased out due to its environmental impact. New equipment must use environmentally friendly refrigerants like R-410A. As R-22 production decreases, its price may increase. Consider upgrading to a system using R-410A for better efficiency and environmental impact.

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